Expert Spa Repair Services Cleaning, and Winterizing Spa Repair Form NameThis field is for validation purposes and should be left unchanged.First Name(Required)Last Name(Required)Your email(Required) Phone number(Required)Untitled(Required) Cell Home Work Alt. numberUntitled Cell Home Work Street address(Required) Address line 1 Address line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State Zip Code What make & model of spa do you have?What is the serial number?How old is your spa or what model year is it?What services do you need? Spa Repair Spa Cleaning Winterizing Educate a new spa owner Spa not heating: Spa Heating Isn't My Issue It Does Not Heat 1. Is it not heating at all or not heating high enough? N/A Not Heating at All Not Heating Enough 2. Either way, does it run continuous and never shut off, or does it kick on and off like it should? N/A It Runs Constantly It Turns on/off as It Should 3. Could your spa be air locked? N/A Yes No Not Sure 4. Do you have 3 dots flashing, 3 dots solid, "FLO", or "FLC"? If so, which one? N/A FLO FI FLC 3 Dots Flashing 3 Dots Solid --- (3 Dashes) Watchdog ---- (4 Dashes) Watchdog 5. Do you have a circulation motor? If so, is it running? N/A Yes No Not Sure The GFCI breaker is tripping?: Yes No 5. Was the spa just wired up (new spa)? If so, it may be wired wrong; make sure that the load neutral is not connected to a ground.Does it trip the second you turn it on, or does it take a while? As soon as I turn it on It takes a while It does not trip If it takes a while, how long?Does it trip after you turn on a certain component? (ex. motor, heater, etc.)2. Can you see where it is coming from? N/A No Yes Spa is leaking: Yes No 1. How many inches of water are you losing per hour/day/week? (depends on how fast of a leak you have)Does it trip when a specific part starts to work? The heater kicks on Ozone kicks on A motor kicks in Something else If something else please describe here3. Is it coming from the front (equipment side)? Maybe from the motor? N/A Equipment Motor Not Sure Something else If something else please describe here4. Which side is it coming from when standing at the controls? Are the controls over the equipment? (for example, the LA Spas HEET doesn't have the topside control over the equipment area. Some Viking spas are like that too.) It is coming from this side:Motor isn't working: Yes, Motor is Working No, Motor is Not Working Does it hum for a few seconds and then turn off? N/A Yes No Does it make a loud grinding noise? N/A Yes No Did you just refill it? Could it be airlocked? N/A Yes it could be airlocked I did just refill it I have not refilled it How did you find out about us? Please be specific. If it was the internet, please tell us the exact website or search engine that lead you to us.